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What do you want from a VOIP provider
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Infant Newbie
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PostPosted: Wed May 23, 2007 5:29 am    Post subject: What do you want from a VOIP provider Reply with quote

We will launch a new VOIP service soon. We are sounding out u guys n gals in
this newsgroup! Tell me what you would like from our service - OR FOREVER
HOLD YOUR PEACE :-)

Any takers?
The Management.
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Henry Hooray
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PostPosted: Wed May 23, 2007 3:18 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net...
Quote:
We will launch a new VOIP service soon. We are sounding out u guys n gals
in this newsgroup! Tell me what you would like from our service - OR
FOREVER HOLD YOUR PEACE :-)

Any takers?
The Management.

Nope.
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RH
Guest





PostPosted: Thu May 24, 2007 2:00 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net...
Quote:
We will launch a new VOIP service soon. We are sounding out u guys n gals
in this newsgroup! Tell me what you would like from our service - OR
FOREVER HOLD YOUR PEACE :-)

Any takers?
The Management.

Not sure why other have been so against your post as most people complain
companies do not listen to what potential customer want. Maybe if SIPGATE
had some respect for their customers and listen to them, they would not get
so slagged off on here.

My Needs;

I use VOIP for work, the service I need has to be rock solid, easy to
administer and with lots of functions. cost is an issue in that it should
be value for money
not cheap.

Features I like/would like in a service :
PSTN fallover/divert
Voicemail Configuration - on/off when to kick in
Decent range of DID not 0870 numbers - Willing to pay for
Competive Call charges, not silly free calls or silly overprices 20p/m
mobile calls
Work with Trixbox/Asterisk
Callme URL

Extra functions
If you can incorporate PBX type functions at a good rate then you will have
a winner, functions like :
blacklist
IVR
Call routing
On Hold Music
If you can do prompts via text files like callagenix do (not a voip provider
but a virtual pbx company) that would be great

Just some thoughts,
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Brian A
Guest





PostPosted: Thu May 24, 2007 2:08 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

On Thu, 24 May 2007 10:21:38 +0100, "RH" <rh@no-spicedham.exelsys.com>
wrote:

Quote:

"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5bjb8hF2srgukU1@mid.individual.net...
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net
We will launch a new VOIP service soon. We are sounding
out u guys n gals in this newsgroup! Tell me what you
would like from our service

No spam.

I hate spam as much as the next person, spam as far as I define it is ; 1
way blatent advertising.
this message did not advertise any company or product and was a genuine
question trying to bring up a worthwhile discussion.
I agree, it the post did not advertise anything, so it might not be

considerd as spam - unless you consider it as market research spam.
I am going to give it the botd.

O.K., I was hoping I wouildn't be the first here ...
1. Obvious stuff like reliability and good quality audio.
2. Good prices including a flat rate to landlines like voip.co.uk and
vyke.co.uk. Decent mobile rates.
3. Good voicemail facility.
4. MUST work with Voxalot.
5. Usual inclusive 'network services' (i.e. 1471 etc.) additions.
6. Inclusive geo incoming number.

Now, the above should create some comment... :-)



Remove 'no_spam_' from email address.
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Ivor Jones
Guest





PostPosted: Thu May 24, 2007 6:53 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

"Infant Newbie" <infant@newbie.new> wrote in message
news:f32j6p$a5h$1@news.freedom2surf.net
Quote:
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5bjb8hF2srgukU1@mid.individual.net...
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net
We will launch a new VOIP service soon. We are
sounding out u guys n gals in this newsgroup! Tell me
what you would like from our service

No spam.

What makes this spam?

It's unsolicited. That's the definition of spam.

Quote:
It is a genuine request. This is a
group with quite considerable discussion about the pros
and cons of VOIP Service Providers. Why dont we try and
get some Do's and Dont's from knowledgeable people? I am
not advertising any site at all.

Of course not.

<Plonk>

Ivor
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Ivor Jones
Guest





PostPosted: Thu May 24, 2007 6:55 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:j6oa535sum1fjgqvgb3lh9cl2fqqsdkikm@4ax.com
Quote:
On Thu, 24 May 2007 10:21:38 +0100, "RH"
rh@no-spicedham.exelsys.com> wrote:


"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5bjb8hF2srgukU1@mid.individual.net...
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net
We will launch a new VOIP service soon. We are
sounding out u guys n gals in this newsgroup! Tell
me what you would like from our service

No spam.

I hate spam as much as the next person, spam as far as
I define it is ; 1 way blatent advertising.
this message did not advertise any company or product
and was a genuine question trying to bring up a
worthwhile discussion.
I agree, it the post did not advertise anything, so it
might not be considerd as spam - unless you consider it
as market research spam.

It's still spam. It was unsolicited and the poster doesn't give an email
address that is valid, nor a website to check out. Not signs of a
reputable company IMO.

Quote:
I am going to give it the botd.

O.K., I was hoping I wouildn't be the first here ...
1. Obvious stuff like reliability and good quality audio.
2. Good prices including a flat rate to landlines like
voip.co.uk and vyke.co.uk. Decent mobile rates.
3. Good voicemail facility.
4. MUST work with Voxalot.
5. Usual inclusive 'network services' (i.e. 1471 etc.)
additions.
6. Inclusive geo incoming number.

Now, the above should create some comment... Smile

Add to the above - don't spam newsgroups.
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Ivor Jones
Guest





PostPosted: Thu May 24, 2007 6:57 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

"RH" <rh@no-spicedham.exelsys.com> wrote in message
news:f33no7$8qr$1$830fa795@news.demon.co.uk
Quote:
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net...
We will launch a new VOIP service soon. We are sounding
out u guys n gals in this newsgroup! Tell me what you
would like from our service - OR FOREVER HOLD YOUR
PEACE Smile Any takers?
The Management.

Not sure why other have been so against your post as most
people complain companies do not listen to what potential
customer want. Maybe if SIPGATE had some respect for
their customers and listen to them, they would not get so
slagged off on here.

Strange, I've never had any issues with them. At least they have an
accessible website and email addresses that work.

Ivor
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Desk Rabbit
Guest





PostPosted: Thu May 24, 2007 7:46 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

Ivor Jones wrote:
Quote:
"Infant Newbie" <infant@newbie.new> wrote in message
news:f32j6p$a5h$1@news.freedom2surf.net
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5bjb8hF2srgukU1@mid.individual.net...
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net
We will launch a new VOIP service soon. We are
sounding out u guys n gals in this newsgroup! Tell me
what you would like from our service
No spam.

What makes this spam?

It's unsolicited. That's the definition of spam.

In that case, every single root message is spam.


Quote:

It is a genuine request. This is a
group with quite considerable discussion about the pros
and cons of VOIP Service Providers. Why dont we try and
get some Do's and Dont's from knowledgeable people? I am
not advertising any site at all.

Of course not.

Plonk

Ivor

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Desk Rabbit
Guest





PostPosted: Thu May 24, 2007 7:48 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

Ivor Jones wrote:
Quote:
"Brian A" <no_spam_bca1000@hotmail.com> wrote in message
news:j6oa535sum1fjgqvgb3lh9cl2fqqsdkikm@4ax.com
On Thu, 24 May 2007 10:21:38 +0100, "RH"
rh@no-spicedham.exelsys.com> wrote:

"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5bjb8hF2srgukU1@mid.individual.net...
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net
We will launch a new VOIP service soon. We are
sounding out u guys n gals in this newsgroup! Tell
me what you would like from our service
No spam.
I hate spam as much as the next person, spam as far as
I define it is ; 1 way blatent advertising.
this message did not advertise any company or product
and was a genuine question trying to bring up a
worthwhile discussion.
I agree, it the post did not advertise anything, so it
might not be considerd as spam - unless you consider it
as market research spam.

It's still spam. It was unsolicited and the poster doesn't give an email
address that is valid, nor a website to check out.

Make up your mind. If they had posted a web site you'd be complaining it
was spam now you are complaining its spam because they didn't post a web
site! FFS!
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alexd
Guest





PostPosted: Thu May 24, 2007 8:03 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

Ivor Jones wrote:

Quote:
"Infant Newbie" <infant@newbie.new> wrote in message
news:f32j6p$a5h$1@news.freedom2surf.net

What makes this spam?

It's unsolicited. That's the definition of spam.

In your opinion. If you don't like the thread, just ignore it.

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
17:01:46 up 25 days, 19:02, 2 users, load average: 0.26, 0.37, 0.27
09 f9 11 02 9d 74 e3 5b d8 41 56 c5 63 56 88 c0
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Desk Rabbit
Guest





PostPosted: Thu May 24, 2007 9:12 pm    Post subject: Re: What do you want from a VOIP provider Reply with quote

Infant Newbie wrote:
Quote:
We will launch a new VOIP service soon. We are sounding out u guys n gals in
this newsgroup! Tell me what you would like from our service - OR FOREVER
HOLD YOUR PEACE :-)

Any takers?
The Management.


First ignore Ivor.


Second, number one top of the list is reliability. The telephone is one
of those pieces of equipment that people pick up and expect to work
first time, every time. In fact for a PSTN or PBX phone not to work is
so rare as to be unimaginable these days. Some VOIP services on the
other hand can be unreliable and if your system doesn't work then
customers will walk. I recall the days I used to work in local radio
when digital audio systems were the new thing. We had to keep the
servers and playout systems up 24x7 365. Even a few minutes downtime was
a disaster as listeners would just retune to a different station and
that means lost revenue for a commercial station.

Next comes call quality - If it sounds ropey then no matter what the
call costs people won't use it for long.

Next is call cost. I suggest you don't aim to be the cheapest and I
guess there is only so low you can go anyway.

Then comes interoperability. You need to support a wide range of phones
and other VOIP providers. For me I'd want to see Asterisk support as well.

And the foundation stone & secret ingredient that will keep you going
and bring in new clients every day - First class customer service & support.

Good luck!
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RH
Guest





PostPosted: Fri May 25, 2007 1:34 am    Post subject: Re: What do you want from a VOIP provider Reply with quote

Quote:
Not sure why other have been so against your post as most
people complain companies do not listen to what potential
customer want. Maybe if SIPGATE had some respect for
their customers and listen to them, they would not get so
slagged off on here.

Strange, I've never had any issues with them. At least they have an
accessible website and email addresses that work.

Ivor never said you had issues, never said I had issues with sipgate but
others had, any kind of company being proactive
with customer feedback should be welcomed.

uk.telecom.voip would be far better if we had more good constructive
threads. Finding what people like in an ISP service is far more
constructive than your pointless THIS IS SPAM messages, sometimes I think
you enjoy being spammed so you can get into high and mighty
BS mode like a over zealous traffic warden.
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NicHughes
Guest





PostPosted: Fri May 25, 2007 2:45 am    Post subject: Re: What do you want from a VOIP provider Reply with quote

On 23 May, 18:17, "Ivor Jones" <i...@despammed.invalid> wrote:
Quote:
"Infant Newbie" <inf...@newbie.new> wrote in message

news:f305k2$fij$1@news.freedom2surf.net

We will launch a new VOIP service soon. We are sounding
out u guys n gals in this newsgroup! Tell me what you
would like from our service

No spam.


That's right, this is no spam. So they are off to a good start on that
requirement then.

With a Breidbart Index of precisely 1 it bears no resemblance at all
to the accepted definitions of usenet spam.

--
Nic
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Guest






PostPosted: Fri May 25, 2007 3:10 am    Post subject: Re: What do you want from a VOIP provider Reply with quote

On Thu, 24 May 2007 00:33:53 +0100, "Infant Newbie"
<infant@newbie.new> wrote:

Quote:
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5bjb8hF2srgukU1@mid.individual.net...
"Infant Newbie" <infant@newbie.new> wrote in message
news:f305k2$fij$1@news.freedom2surf.net
We will launch a new VOIP service soon. We are sounding
out u guys n gals in this newsgroup! Tell me what you
would like from our service

No spam.

What makes this spam? It is a genuine request. This is a group with quite
considerable discussion about the pros and cons of VOIP Service Providers.
Why dont we try and get some Do's and Dont's from knowledgeable people? I am
not advertising any site at all.

Take no notice Ivor is totally obsessed with spam.
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Guest






PostPosted: Fri May 25, 2007 3:15 am    Post subject: Re: What do you want from a VOIP provider Reply with quote

On Thu, 24 May 2007 17:03:35 +0100, alexd <troffasky@hotmail.com>
wrote:

Quote:
Ivor Jones wrote:

"Infant Newbie" <infant@newbie.new> wrote in message
news:f32j6p$a5h$1@news.freedom2surf.net

What makes this spam?

It's unsolicited. That's the definition of spam.

In your opinion. If you don't like the thread, just ignore it.
He couldn't how else could he get himself noticed don't forget he

OWN'S this forum or thinks he does .
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